Privacy Policy – Hawkdive Media

Privacy Policy for Hawkdive Technologies Private Limited

This Privacy Policy outlines how we collect, use, and safeguard your ‘Personally Identifiable Information’ (PII) when you interact with our website. PII refers to information that can identify, contact, or locate an individual, either on its own or combined with other details. Please review this policy to understand how we handle your PII in alignment with our commitment to transparency and security.

What personal information do we collect from the people that visit our blog, website or app?

We may collect personal information that you voluntarily provide when you interact with our website. This may include, but is not limited to, your name, email address, contact details, or any other information necessary to enhance your experience or assist you with your inquiries.

When do we collect information?

We collect information from you when you interact with our website by registering, placing an order, subscribing to a newsletter, responding to a survey, filling out a form, using live chat, opening a support ticket, or providing feedback about our products or services.

Provide us with feedback on our products or services

How do we use your information?

The information we collect from you is used to enhance your experience and provide you with personalized services. Here’s how we use your information:

To tailor our website and content to better meet your needs.
To provide efficient customer support and respond to your inquiries.
To administer promotions, contests, surveys, or other site features.
To quickly and securely process your transactions.
To collect reviews and ratings for our services or products.
To follow up after interactions, including live chat, email, or phone inquiries.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.
An external PCI compliant payment gateway handles all CC transactions.
We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes, we use cookies, which are small data files transferred to your computer’s hard drive through your web browser (if permitted). These cookies enable our website to recognize your browser, capture and remember specific information, and improve your browsing experience.

We use cookies for the following purposes:

To remember and process items in your shopping cart.
To understand and save user preferences for future visits.
To monitor the effectiveness of advertisements.
To compile aggregated data about site traffic and interactions, which helps us improve site experiences and tools.

Additionally, we may use trusted third-party services to track this information on our behalf to enhance your experience further.

You can choose to disable cookies or be alerted when cookies are being sent through your browser settings. However, disabling cookies may limit some features of our website, impacting its functionality and efficiency.

Media

If you upload images to the website, we recommend avoiding images embedded with location data (EXIF GPS). Visitors to the site can download and extract location data from uploaded images.

Embedded content from other websites

Articles on this site may contain embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This may include tracking interactions if you are logged in to an account on the respective website.

Third-party disclosure

We do not sell, trade, or transfer your Personally Identifiable Information (PII) to external parties without prior notice. This does not include trusted third-party partners who assist us in operating our website, conducting business, or providing services to our users, provided these parties agree to keep the information confidential. We may release information when required to comply with the law, enforce our policies, or protect our rights, property, or safety.
Non-personally identifiable visitor information may be shared with third parties for marketing, advertising, or other purposes.

Third-party links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites operate under their independent privacy policies. We are not responsible for the content or activities of these linked sites. Nonetheless, we value the integrity of our website and welcome feedback about these sites.

What rights you have over your data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase any personal data we hold, except for data we are obliged to retain for administrative, legal, or security purposes.

Google

Google’s advertising requirements align with their Advertising Principles to ensure a positive user experience. For more information, visit Google’s Advertising Policy.

We use Google AdSense for advertising on our website. As a third-party vendor, Google uses cookies, such as the DART cookie, to serve ads based on a user’s previous visits to this site and others. Users can opt out of the DART cookie via the Google Ad and Content Network Privacy Policy.

We may implement the following:

• Remarketing with Google AdSense

Google Display Network Impression Reporting
Demographics and Interests Reporting
DoubleClick Platform Integration

We and third-party vendors, such as Google, use first-party cookies (e.g., Google Analytics cookies) and third-party cookies (e.g., DoubleClick cookies) or other third-party identifiers to compile data about user interactions with ad impressions and other ad-related services as they relate to our website.

Opting out:
You can customize your preferences for how Google advertises to you by using the Google Ad Settings page. Alternatively, you can opt out of certain tracking by visiting the Network Advertising Initiative Opt-Out Page or using the Google Analytics Opt-Out Browser Add-on.

California Online Privacy Protection Act

The California Online Privacy Protection Act (CalOPPA) is the first state law in the United States to require commercial websites and online services to post a privacy policy. This law applies to websites that collect Personally Identifiable Information (PII) from California residents and extends globally to any business that interacts with California consumers.

For more details, please visit: California Online Privacy Protection Act (CalOPPA).

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.
A link to this Privacy Policy will be provided on our homepage or other easily accessible pages of our website.
The link will include the word “Privacy” and will be easy to identify.
Users will be notified of any privacy policy changes on our Privacy Policy page.
Users can update their personal information by:
- Sending us an email.
- Calling our support team.
- Logging in to their account on our website.

How does our site handle Do Not Track signals?

We fully respect and honor “Do Not Track” (DNT) signals. We refrain from tracking, planting cookies, or using advertising mechanisms when a DNT browser setting is enabled.

Does our site allow third-party behavioral tracking?

Yes, our site may utilize third-party analytics tools like Google Analytics or Facebook Pixel to understand user behavior and enhance your experience. These tools may involve behavioral tracking, but their primary purpose is to collect anonymized data to help improve the usability and functionality of our website.

COPPA (Children Online Privacy Protection Act)

In compliance with COPPA, we prioritize the protection of children’s privacy online. This federal law empowers parents to maintain control over the personal information collected from children under 13 years of age. We do not market to or knowingly collect personal information from children under the age of 13.

Additionally, we do not permit third parties, including ad networks or plugins, to collect personal information from children under 13.

Fair Information Practices

The Fair Information Practice Principles serve as the cornerstone of privacy law in the United States and around the globe. These principles guide the development of data protection regulations, ensuring that personal data is handled responsibly.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

• Within 7 business days

We will notify the users via in-site notification

• Within 7 business days

We also adhere to the Individual Redress Principle, allowing individuals to legally pursue actionable rights against data processors or controllers that fail to comply with the law. This principle guarantees that users can escalate their concerns to courts or relevant agencies to address non-compliance.

CAN SPAM Act

The CAN SPAM Act establishes guidelines for commercial emails, granting recipients the right to stop receiving emails and outlining severe penalties for violations.

We collect your email address in order to:

To send updates, respond to inquiries, and provide assistance.
To process orders and share related information.
To inform you about additional products or services that might interest you.
To include you in our mailing list for ongoing communication.

Our Commitment to CAN SPAM Compliance:

Email subjects and addresses are truthful and not misleading.
Messages are clearly identified as promotional content when applicable.
Our physical address is included in all emails for transparency.
Compliance is maintained when working with third-party email marketing providers.
Opt-out or unsubscribe requests are honored promptly.
Users can easily unsubscribe through a provided link at the end of emails.

GDPR

We respect GDPR act a part of the IAB transparency & consent framework and allow users to request them to fully control and delete their data whatever we have collected on contacting us through contact form, comment section on blog, Writing email to our support email or by any other means which share their name and email address. If a user wish to get his/her so collected data deleted from our system, whatever data we collected, he/she may contact us on contact@hawkdive.in requesting the same.

Updated

We are dedicated to safeguarding your personal information in compliance with GDPR and the California Consumer Privacy Act (CCPA).

Information We Collect:

Personal Information: Name, email address, contact number, and other details provided when interacting with our website.
Usage Data: Automatically collected information such as device type, IP address, and browsing patterns.

How We Use Your Information:

To Provide Services: To deliver our products, respond to inquiries, and fulfill user requests.
To Improve Services: To analyze usage data and enhance website functionality, content, and user experience.

Sharing of Information:

We do not sell or rent your personal data to third parties. However, we may share data with trusted service providers under strict confidentiality agreements to support our services.

Your Rights:

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us through the information provided below.

We respect “Do Not Track” signals and will not track your online activity if you enable this feature in your browser settings.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

contact@hawkdive.in and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://hawkdive.in

Email : contact@hawkdive.in

Last Updated on 2025-01-25